Welcome to our FAQ, we are so happy to have you here and as a customer.

We have tried to answer the most common questions.

Getting Started

Here is how to get started with EcoMobile

Who is eligible for 5G?
What is 5G?

5G stands for fifth generation, since it is the fifth generation of wireless network technology. Compared to previous generations, it delivers enhanced reliability and connectivity and could transform the way we live, work and play as the 5G rollout continues.

Will 5G replace 4G?

5G won’t be replacing 4G for a long time. For now, they’re coexisting and working together. 5G-capable phones, for example, can use both 4G and 5G technology.

How do I purchase a SIM

Sim / E-Sims can be purchased on our online store, visit

Rate Plans

Below are some common questions about our rate plans

Can you call Internationally?

With EcoMobile you can directly dial to anywhere in the world. Just dial 011 plus the country code and phone number.

How may days are your Rate Plans?

Rate Plans renew every 30 day plans. Multi-Month Plans allotments reset every 30 days

Do you offer Family Plans?

Currently we do not offer any family plans.

Didn’t find your answer?

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